Return portal is not accessible

The return portal is disabled and not accessible at this time.

To start the return process for your order, please enter your email address or phone number and the order number below.


How do I return?


  • Enter your order number and email address/ phone number in the fields above, then click the "Start" button.
  • Follow the instructions and select the items you want to return.
  • Once your return request is approved, you will receive a confirmation email with shipping guidelines.


What items are returnable?


  • You can return your items within 15 days of receipt of your shipment.
  • Items must be returned in their original, unused condition, including all original packaging.
  • Gifts or promotional items are not returnable!


Are there any charges for return?


  • Original shipping charges are non-refundable.
  • You are responsible for the return shipping charges.


How soon will I get my refund?


After we receive and inspect your return, you will receive an email confirming its receipt. After that, your refund will be processed, and a credit will automatically be applied to the original method of payment within 3-4 working days.